Our Story

About Pizza factory

The pizza factory was born from a simple belief: great pizza starts with passion, fresh ingredients, and an unwavering commitment to quality. From our first location in Winnetka to serving thousands of happy customers across United States, our story is one of family, flavor, and community.

Inside the pizza factory restaurant in United States Since 1995
4.9 Rating
29+
Years of Craft
50K+
Pizzas Made
12+
Locations
4.9
Avg. Rating
pizzafactory kitchen with chefs crafting handmade pizzas
1995 Founded
How It All Started

The pizzafactory Story

It all began in a small kitchen in Winnetka, California, where founder Marco Delgado dreamed of bringing authentic, wood-fired pizza to his community. With a hand-built brick oven, a family recipe passed down from his Italian grandmother, and a fierce dedication to quality, the pizzafactory opened its doors in 1995.

Word spread fast. Neighbors became regulars, regulars became family. Within two years, the first brick-and-mortar location at 19755 Vanowen St was bursting at the seams. Expansion followed naturally — not because we chased growth, but because communities across United States were hungry for the same handcrafted experience.

Today, the pizza factory serves thousands of customers weekly, but our core promise has never changed: every pizza is made fresh to order, with locally sourced toppings, slow-fermented dough, and a whole lot of love. This is our craft, our culture, and our community.

Fresh Ingredients
Wood-Fired Ovens
Family Recipes
Local Sourcing
What Drives Us

Mission, Vision & Promise

Our Mission

To craft the finest pizza using time-honored techniques and the freshest local ingredients — delivering joy, warmth, and authentic flavor to every table, every order, every time.

Our Vision

To become the most loved pizza brand in United States — a place where communities gather, where quality is never compromised, and where every bite tells the story of a proud craft tradition.

Our Promise

Every pizza that leaves our kitchen meets our strict standard: hand-stretched dough, premium sauce, quality toppings, and the perfect bake. If it's not right, we make it right — that's the pizaa factory guarantee of care.

What We Stand For

Our Core Values

Freshness

We source ingredients daily from local farms and trusted suppliers. Nothing sits overnight — every pizza is made to order.

Passion

Every member of our team loves what they do. That passion shows in every crust, every topping, every delivery we make.

Community

We are proud to be woven into the fabric of our neighborhoods, supporting local events, schools, and families across United States.

Excellence

We hold ourselves to the highest standard in food safety, taste, and customer service. Good enough is never good enough for us.

Our Journey

A History of Great Pizza

From a single kitchen to a beloved brand — here are the milestones that shaped the pizza factory.

1995

The First Oven Fires Up

Marco Delgado builds our first brick oven in Winnetka, CA. Pizza factory opens its doors to the neighborhood — and the line never stops.

1999

First Expansion

Demand grows beyond our original location. We open our second pizza factory in the San Fernando Valley, serving a whole new community.

2005

Award-Winning Recipe

Our Signature Pepperoni takes top honors at the California Pizza Festival. Suddenly, everyone in United States wants a slice of pizzafactory.

2012

Online Ordering Launches

We bring the pizza factory experience to your doorstep. Our new online ordering platform goes live, revolutionizing how customers enjoy our pizza.

2018

Franchise Program Begins

The pizza factory family grows even larger as we launch our franchise program, empowering passionate entrepreneurs to bring our brand to new communities.

2024

12 Locations & Growing

With 12+ locations across United States, over 50,000 pizzas crafted, and a 4.9-star rating, we're proud to still be growing one great pizza at a time.

The People Behind the Pizza

Meet Our Team

Our talented crew is the heart and soul of Pizza factory. Every smile, every slice starts with these amazing people.

Marco Delgado, Founder and Head Chef of Pizza factory

Marco Delgado

Founder & Head Chef

With 30+ years in the kitchen, Marco's vision and his grandmother's recipe are the soul of every pizza we make.

30+ Years Experience
Sofia Martinez, Head of Operations at Pizza factory

Sofia Martinez

Head of Operations

Sofia keeps all 12 locations running like clockwork — ensuring every customer experience lives up to our brand promise.

Operations Expert
James Chen, Executive Pastry and Dough Chef at pizzafactory

James Chen

Dough Master

James perfects our slow-fermented dough daily. His 72-hour cold-ferment technique gives our crust its legendary texture and flavor.

Dough Specialist
Alicia Park, Customer Experience Director at Pizza factory

Alicia Park

Customer Experience Director

Alicia champions the voice of the customer. She leads our service training and makes sure every visit to pizza factory feels like coming home.

4.9 Avg. Rating

Want to join our passionate team? We're always looking for great people.

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